333cv's Privacy Policy
Learn how your personal information is collected, used, and kept secure — with complete transparency.
333cv places the highest importance on the privacy of users in Bangladesh. This Privacy Policy ("Policy") explains what information is collected when you use our website, applications, or services, how that information is used, and what rights you have over your data. This Policy applies to all platforms and services of 333cv.
By using our services, you are considered to have given your consent to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services. If you have any questions, contact us at [email protected].
1 Types of Information Collected
The information collected by 333cv can be divided into two main categories: personally identifiable information and non-identifiable or statistical information.
1.1 Personal Information
For registration and account management, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport number (for identity verification)
- Financial transaction information (such as details related to bKash, Nagad, Rocket, or bank accounts)
1.2 Technical Information
When you use our platform, the following information may be collected automatically:
- IP address and device information
- Browser type and operating system
- Pages visited, time spent, and navigation patterns
- Login times and session-related information
1.3 Transaction Information
Information related to deposit, withdrawal, and betting activity — such as amounts, dates, methods, and history — is recorded securely.
2 How Information Is Collected
333cv collects user information in the following ways:
- Directly provided information: Information you voluntarily provide during account creation, login, deposit or withdrawal processes, and when contacting customer support.
- Automatically collected information: Your browsing behaviour and device-related information collected through cookies, pixel tags, and log files.
- From payment processors: Information required to confirm transactions from payment partners such as bKash, Nagad, Rocket, and bank transfers.
- From identity verification services: Through third-party identity verification services where applicable.
3 Purpose of Using Information
333cv uses collected information only for lawful and specific purposes. The main purposes are:
3.1 Providing and Operating Services
- Creating, verifying, and maintaining accounts
- Processing deposits and withdrawals
- Providing bonuses, promotions, and VIP benefits
- Storing gaming history and transaction records
3.2 Security and Compliance
- Detecting and preventing fraud
- Complying with Anti-Money Laundering (AML) regulations
- Staying compliant with applicable laws and regulations
- Age verification — ensuring services are available only to those aged 21 and above
3.3 Improving Service Quality
- Analysing and improving the user experience
- Identifying and resolving technical issues
- Developing new features and products
3.4 Communication
- Sending customer service-related messages
- Sending account notifications and security alerts
- Promotional messages where applicable (if you have given your consent)
4 Sharing & Disclosure of Information
333cv does not sell your personal information to third parties. However, information may be shared in specific circumstances:
4.1 With Service Partners
Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and managing technical infrastructure. These partners are required to follow our guidelines and privacy standards.
4.2 For Legal Obligations
Information may be disclosed when required to comply with a court order, directive from a government regulatory authority, or applicable law. In such situations, we provide only the information that is legally required.
4.3 For Security Purposes
Information may be shared with relevant authorities to assist in investigating fraud, money laundering, or misuse of the platform.
4.4 In Case of Business Changes
User information may be transferred in situations such as a company merger, acquisition, or asset transfer. In such cases, you will be notified in advance.
5 Cookie Policy
333cv uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.
Types of cookies we use
- Essential cookies: Required for login sessions, security, and core functionality. Without these, the platform cannot work properly.
- Functional cookies: Used to remember your preferences (such as language settings).
- Analytics cookies: Help us analyse site usage and improve our services.
You can control cookies at any time by changing your browser settings. However, please note that disabling certain cookies may cause some parts of the service to not work properly.
6 Data Storage & Security
6.1 Retention Period
333cv retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to comply with applicable law. Even after an account is closed, some information may need to be retained for a specific period due to legal or regulatory obligations.
6.2 Security Measures
We have implemented industry-standard technical and organisational measures to ensure the protection of your information:
- SSL Encryption: All data transmission on our platform is secured through SSL/TLS encryption.
- Encrypted Database: Sensitive information stored with us is protected through encryption.
- Access Controls: Only authorised staff can access personal information, and every access is logged.
- Security Monitoring: Our systems are under continuous security monitoring.
- Regular Security Audits: Regular security assessments are conducted through third-party experts.
In the event of a data breach, we will notify affected users in a timely manner in accordance with applicable law.
7 Your Rights
As a registered user of 333cv, you have the following rights regarding your personal information:
7.1 Right to Access
You may request at any time to know what information we hold about you. After appropriate verification, we will provide you with a copy of that information.
7.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Contact [email protected] to request a correction.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, this request may not apply in cases of legal obligations or ongoing disputes.
7.4 Right to Object to Processing
You may object at any time to the processing of your information for marketing purposes. In such cases, we will immediately stop that processing.
7.5 Right to Data Portability
You may request to receive your personal information held by us in a structured, commonly used format.
To exercise these rights or to submit a complaint, contact [email protected]. We will aim to respond to your request within 30 business days.
8 Third-Party Links
The 333cv platform may sometimes contain links to third-party websites or services. These external sites have their own privacy policies, and 333cv is not responsible for their security and privacy practices.
We recommend that you read the privacy policy of any third-party website before visiting it. The privacy policies of payment service providers (bKash, Nagad, Rocket) apply when you use their apps or services directly.
9 Protection of Minors
333cv's services are for those aged 21 and above only. We do not knowingly collect any personal information from minors.
Age verification steps are taken at the time of registration. If we become aware that a minor is using our platform, we will immediately close their account and delete any information collected.
If you believe a minor is using our site, please notify us at [email protected].
10 Policy Changes
333cv reserves the right to update or change this Privacy Policy from time to time. For any significant changes, we will take the following steps:
- The "Last Updated" date at the top of the page will be changed.
- For important changes, a notification will be sent to the registered email address.
- Continued use of the service after changes will be considered consent to the new policy.
Therefore, it is recommended that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact the 333cv support team. We are able to assist in both Bengali and English.
We typically reply to emails within business days. For urgent matters, contacting us via live chat will get you faster assistance.